Privacy Policy

Rootkin ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

We collect information that you provide directly to us, including:

• Account Information: Your name, email address, phone number, date of birth, gender, and password when you register for an account.
• Family Tree Data: Names, dates of birth, dates of death, relationships, photos, and other information you add about family members.
• Event Information: Event titles, dates, locations, descriptions, and RSVP responses.
• Communication Data: Messages and communications you send through the Service.
• Payment Information: If you make purchases through the Service, we collect payment details through our secure payment processors. We do not store full credit card numbers.

We also automatically collect certain information when you use the Service, including:

• Device and browser information
• IP address and location data
• Usage data and interaction patterns
• Cookies and similar technologies

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative information, such as updates and security alerts
• Respond to your comments, questions, and requests
• Send you marketing and promotional communications (with your consent)
• Monitor and analyse trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalise your experience and deliver content relevant to your interests

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: We may share your information when you explicitly consent to such sharing.
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred.

Family tree data is private by default and only visible to verified members of your family tree whom you have invited.

We use appropriate technical and organisational measures to protect the personal information that we collect and process. While we take reasonable steps to secure your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

All data is transmitted over encrypted connections (HTTPS), and we regularly review our security practices to protect against unauthorised access.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymise your personal information within a reasonable period, except where we are required to retain it by law.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to our processing of your personal information.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, please contact us using the details provided below.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

support@rootkin.org